Tuesday, September 16, 2008

Ralph Lauren Friends and Family 30% Off

This afternoon Ralph Lauren sent out a 30% off discount to friends and family. Turns out that someone on the RL team forgot to read the fine print. Upon trying to purchase the $17,000 purple croc Ricky Bag --I promise it was only research-- the code wouldn't work.



Turns out the Ralph Lauren folks made a mistake with the fine print. Purple Label and collection items, including crocodile Ricky bags were not supposed to be included in the sale. When I called to point out that the code wasn't working I was first told, too bad. Later a manager came on the phone and said that they would honor the the promo because a correction is warranted.

To get 30% off most items on RalphLauren.com and Rugby.com use the code RFLA2008. If the code doesn't work for the item you desire call the assistance hotline and say that you spoke to Maya and manager, Jaime. Whomever you speak to should be able to extend the discount.

Below is the faulty fine print that can save you $5,100:

*Friends & Family will receive a 30% discount at RalphLauren.com and Rugby.com only. Enter promotional code RLFA2008 at checkout to receive the discount. Order must be confirmed by 11:59 p.m. PT on Monday, October 6, 2008. This discount is not valid at Ralph Lauren, RRL, Rugby or Polo Ralph Lauren Factory Stores, department stores of the privately owned Ralph Lauren store in Sacramento. Previous purchases are not eligible for adjustments. Discount does not apply to previously purchased merchandise or sale items and may not be combined with any other offers. Shipping and tax are subject to an additional charge. Items that are out of stock during the event cannot be purchased with this discount. Applicable state sales tax and shipping charges will be added to each order. The offer does not include gift certificates and gift cards, fragrance, antiques / vintage product, Pink Pony or any philanthropic product and coffee table books. Because of the exclusive nature of this event, we ask that you return purchases from RalphLauren.com by mail using the postage-paid return label provided with your order rather than at Ralph Lauren stores.

**Free Shipping offer valid on orders shipped in the continental United States and applies to standard ground shipping orders only. Gift cards and online gift certificates, taxes, and additional shipping and handling do not count toward the qualifying amount. Not valid for cash. The $195 threshold applies to merchandise only. Previous purchases are not eligible for adjustments.

If you choose to ship standard ground and are shipping to multiple addresses, you will receive free shipping on all shipping destinations if more than $195 in merchandise is shipped to an address. If you choose 3-business-day or 2-business-day, regular charges will apply. Shipments to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, Marshall Islands, Samoa and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Expedited and express delivery options are not available for these destinations. Please allow 5 to 10 business days for delivery to these destinations. RalphLauren.com is proud to offer shipping to APO addresses. The delivery time for APO shipments may vary.

$10 Flat Rate Shipping offer valid on all orders under $195 shipped in the continental United States and applies to Standard Ground shipping orders only. Gift cards are shipped separately at an additional flat rate of $5 per gift card. Not valid for cash. Previous purchases are not eligible for adjustments. If you choose to ship Standard Ground and are shipping to multiple addresses, you will be charged $10 per address. If you choose 3-Business-Day, a $17 flat rate will be charged. If you choose 2-Business-Day, a $24 flat rate will be charged. Shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshal Islands, Northern Mariana Islands, Samoa and any P.O. boxes are shipped via U.S. Postal Service Priority Mail and will be shipped at the $10 Flat Rate. 3-Business-Day and 2-Business-Day delivery options are not available for these destinations. Please allow 5 to 10 business days for delivery to the destinations. RalphLauren.com is proud to offer shipping to APO addresses. The delivery time for APO shipments may vary. To participate, simply add merchandise to your shopping cart and select your shipping method. The appropriate flat rate charge will be applied automatically.

If you have any questions, please contact Customer Assistance at 888-475-7674

RalphLauren.com is a trademark of PRL USA Holdings, Inc.

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