Monday, April 18, 2016

Saks Friends & Family Sale Creates Enemies

The Saks Fifth Avenue Friends & Family sale started online today and loyal customers are irate. Over the past several years, the bi-annual discount promotion has been plagued by a growing number of designer exclusions. Last year we counted over 200 designers who didn't participate. This season, Saks threw out the designer list and discount code and has opted to designate opt-in on an item-by-item basis.


Online shoppers must shop a designated section on the site to find all the discounted items. Customers shopping in the store need to ask for sales assistant help to see which items are included in promotion. After digging in, we found some very interesting findings: Iro is out, Adam Lippes is in. All Burberry is out, Coach (clothing) is in. Yigal Azrouel's designer collection is in but many Derek Lam 10 Crosby items are out.

Saks might be able to make up for all these inclusion and exclusion irregularities. We were sent the code SAKSAPR where you can save an extra 10% off the 'Special Event Pricing.'

Remember, this isn't a bad time to plan ahead for Mother's Day. If you're looking for savings on designer brands you are going to have to sit on your hands until the end of May.


4 comments:

Anonymous said...

Online store has more exclusions. Not all the Dior sunglasses are on sale on the website, however instore you get a -25% discount on all models. I think all the sunglasses are on sale except Chanel and one other brand which I forget.

Anonymous said...

Hi, I was wondering if you know the expiry date of the SAKSAPR (10% off the special event) promo code? I tried using it today and it didn't work. Please let me know. Thanks!

kmt said...

I tried to use it today too and it said it was out of the promo date range. This f&f is ridiculous!

Anonymous said...

Iro is part of the promotion.. http://www.saksfifthavenue.com/search/EndecaSearch.jsp?storeNumber=001&email=mslazar@bellsouth.net&website=true&N=1553+4294916261&site_refer=EML13367PROMPNTS420&rremail=mslazar@bellsouth.net&brandLanding=true